Learning Goal: I’m working on a writing question and need an explanation to help

Learning Goal: I’m working on a writing question and need an explanation to help me learn.Read this article and answer these questions: https://www.wsj.com/articles/airlines-upgrade-loya..
Total word count at least 300
Name of article; publication; author and a brief synopsis of article (should not exceed 150 words)
How this article relates to customer relationship management.You should do the reading below before you think about this section of the exercise.
Your reflections on this issue
The implications for tourism and hospitality
To make this more engaging you are required to formulate one discussion questions for the class relating to this subject.This question cannot be a yes/no or other binary question.
You must formulate an engaging, thought-provoking and stimulating question.
Let’s generate a good discussion here! And provide some answers for your own question.
Requirements: word count at least 300

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